Jani-King have been accredited to ISO 9001 Quality Management System since 2016 and have since continued to show our commitment to the quality principles of ‘customer satisfaction’ and ‘continual improvement’. Through our quality management system, we endeavour to ensure we meet all the needs of our both our Franchisee Partners and our Cleaning Customers.
Through extensive training, ongoing support, regular inspections, business reviews and continually providing opportunities for business growth, we care for our Franchisees and support them to build their business into the size and structure they are aiming for. Through training in our well-established systems and procedures, Franchisees can benefit from our decades of experience in the commercial cleaning industry.
We take the delivery of cleaning services to our clients personally. We ensure that each client is assigned a Franchisee, or suitably qualified contractor, fit for their purpose. Through our customer evaluations, and our own regular inspections at each of our client’s sites, the service we provide is monitored ensuring that all customer expectations are met and provided in a consistent manner.
To find out more, please read our Jani-King Quality Policy.
In 2019, Jani-King achieved certification to the ISO 45001 international standard for Occupational Health & Safety Management Systems. We have continued to develop our WHS system to include a comprehensive online purpose-built training & safety program, ensuring all of our staff members, franchise partners and their workers, and contractors and their workers have access to up to date safe work methods and training, and regular reminders to complete safety tasks.
We are committed to:
To find out more, please read our Jani-King WHS Policy.
We are committed to managing our processes, choices and services provided to minimise any negative impact on the environment. As part of our commitment, Jani-King achieved certification to the ISO 14001 international standard for Environmental Management Systems in 2019.
We have continued to take steps to enhance our environmental performance through methods such as:
To find out more, please read our Jani-King Environmental Management Policy.
Jani-King is focused on the beneficial effects of green building practices and helping our clients become more environmentally sustainable. We understand the importance of protecting the environment and we work closely with building managers and owners to help them reduce waste, increase recycling and switch to environmentally friendly cleaning chemicals.
In consultation with our client, some of the measures we can take to ensure we are doing our best to protect the environment include: